Privacy Policy My Pain Clinic

1. Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Mailing address
• Date of birth
• Insurance information
• Appointment details
• Medical information provided through forms or communications
• Payment and billing information
• Information submitted through website contact forms
• Communication preferences, including SMS consent

We may also collect limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Website usage data

2. How We Use Your Information

My Pain Clinic uses your personal information for purposes including:

• Scheduling and managing appointments
• Communicating with patients regarding care and services
• Sending appointment reminders and clinic notifications
• Providing treatment and healthcare services
• Billing, payment processing, and insurance claims
• Responding to inquiries submitted through our website
• Improving our website and services
• Complying with legal and regulatory requirements

3. SMS Communications

If you consent to receive SMS messages from My Pain Clinic, you may receive text messages related to:

• Appointment reminders
• Appointment scheduling or changes
• Procedure preparation instructions
• Post-visit follow-ups
• Billing or account notifications
• Important clinic updates

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You can opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes.

4. How We Share Personal Information

We do not sell or rent your personal information.
We may share personal information only as necessary for healthcare operations and business purposes, including with:

• Healthcare providers involved in your treatment
• Insurance companies for claims processing
• Billing and payment processing services
• Technology service providers who support our clinic operations
• Legal or regulatory authorities when required by law

All service providers are required to protect your information and maintain confidentiality.

5. Protection of Personal Information

My Pain Clinic takes reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
However, no internet transmission can be guaranteed to be completely secure.

6. Your Privacy Rights

You may request access to or correction of your personal information by contacting our office.
Patients also have rights under applicable healthcare privacy laws including HIPAA.

7. Website Forms and Consent

When submitting information through forms on our website, you may be asked to provide contact information such as your name, phone number, or email address.
If you consent to receive SMS messages, this consent will be clearly indicated near the form submission area and will reference this Privacy Policy.
A link to this Privacy Policy will be provided near the consent language on applicable forms.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Privacy Policy

My Pain Clinic may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:
My Pain Clinic
Phone: 770-288-3311
Email: Contact@mypainclinic.com
Website: https://mypainclinic.com